Question 1

How much does it cost to create a digital menu?

Accepted Answer

We offer a 30 day free trial with no credit card required.
After that, you can choose from three simple plans:
Essentials – $11.99/mo billed yearly (1 location, all core features)

Pro – $15.99/mo billed yearly (3 locations, extra staff accounts)

Advanced – $19.99/mo billed yearly (5 locations, unlimited staff)

Question 2

I'm not tech-savvy. Is this too complicated for me?

Accepted Answer

Not at all! Nameless Menu is designed specifically for business owners with no technical background. Our drag-and-drop menu builder is as simple as moving items around on your phone. Most business owners create their first menu in under 30 minutes using our intuitive interface. Plus, our support team offers assistance to get you started.

Question 3

How quickly can I have my digital menu up and running?

Accepted Answer

Most restaurants go live within 24 hours. If you have your menu items and photos ready, you can create a basic digital menu in 30 minutes using our drag-and-drop builder. Once published, customers can access it immediately via your QR code or your custom branded link. The system provides real-time updates, so changes appear instantly.

Question 4

What kind of devices do I need to use Nameless Menu?

Accepted Answer

You don't need any special hardware! Nameless Menu is a cloud-based platform, meaning you can access and manage your menu from any device with an internet connection – a laptop, tablet, or even your smartphone. Your customers only need a smartphone with a camera to scan the QR code. The system works seamlessly across all devices.

Question 5

Can I use my existing photos and menu descriptions?

Accepted Answer

You can easily upload your current food photos and copy-paste existing menu descriptions directly into our editor. Our system supports high-quality image uploads and rich text formatting for descriptions. This makes the transition to a digital menu seamless and quick, allowing you to leverage your existing marketing assets.

Question 6

Will my customers actually use QR code menus?

Accepted Answer

Yes! Contactless menus have become a standard part of dining. Customers simply scan a QR code with their phone camera, no app needed. We generate a unique QR code for each location and provide a shareable menu link you can distribute anywhere.

Question 7

What if customers don't have smartphones or struggle with technology?

Accepted Answer

We recommend keeping 2-3 physical menus for customers who need them. However, 95% of restaurant customers now own smartphones. For older customers, staff can easily help them scan the QR code - it's just pointing the camera at it. Our menus are designed to be simple and intuitive, with large fonts and clear navigation.

Question 8

Can customers order directly from the digital menu?

Accepted Answer

Right now, our system is focused on providing an excellent digital menu display experience. Customers can view your complete menu with photos, descriptions, prices, and allergen details, but ordering is not yet available. We are actively working on adding online ordering to the platform.

Question 9

Do you support multiple languages for international customers?

Accepted Answer

Yes! Our platform includes comprehensive multilingual support. You can create menu translations in multiple languages, and customers can easily switch between languages when viewing your menu. This is perfect for tourist areas or diverse communities, helping you serve a broader customer base effectively.

Question 10

How do I update prices when ingredients get more expensive?

Accepted Answer

Price updates are instant and easy! Log into your dashboard, navigate to any menu item, change the price, and hit save. The change appears immediately on all your QR codes and menu links thanks to our real-time synchronization system. No more reprinting menus or using stickers to cover old prices. You can update prices as often as needed at no extra cost.

Question 11

Can I hide unavailable items during busy periods?

Accepted Answer

Yes! You can hide any product from your dashboard when it's unavailable. It will remain visible to you in the dashboard but hidden from customers, so you can quickly re-enable it whenever it's back in stock.

Question 12

How do I organize my menu into different sections and categories?

Accepted Answer

Our drag-and-drop menu builder makes organization simple! You can create categories (like Appetizers, Mains, Desserts) and add products under each one. You can also reorder products, move them between categories, and manage ingredients separately. The system supports unlimited categories and products, giving you full control over your menu structure.

Question 13

How do I handle allergens and dietary restrictions on the menu?

Accepted Answer

You can easily mark ingredients like gluten, lactose, or common allergens, and they’ll show up as small icons on your menu. You can also add notes in the description if a product is vegetarian, vegan, or has other dietary details.

Question 14

Can I create special promotions and highlight featured items?

Accepted Answer

Yes! When you promote a product, it pops up right away when a customer scans the menu. Adding a promotion description or discounting the price of the product is optional, and you can enable or disable promotions anytime with a single click.

Question 15

Will this actually save me money compared to printed menus?

Accepted Answer

Most restaurants save significantly on printing costs alone. Beyond savings, you'll have the flexibility to update prices instantly, showcase items with high-quality photos, and maintain consistent branding across all locations. The ability to make real-time changes means you can respond quickly to supply costs, seasonal availability, and market conditions without any additional printing expenses.

Question 16

How does this work for restaurants with multiple locations?

Accepted Answer

Perfect for multi-location businesses! Our location management system allows you to manage all locations from one dashboard while customizing menus for each location's specific offerings and local pricing. Each location gets its own QR codes and branding, giving you flexibility while maintaining consistency across your business.

Question 17

Can I manage different staff members and their access levels?

Accepted Answer

Yes! You can add managers to help with menu management while keeping full control as the owner. Managers can edit and update menus, while ownership stays with you.

Question 18

What about custom domains and professional branding?

Accepted Answer

Each menu is hosted on a branded subdomain of our platform (for example, your-restaurant.namelessmenu.com) that you can choose and share with customers. You can upload your logo, banners, opening and closing hours, and other brand details to highlight your restaurant and create a professional presentation.

Question 19

What happens if the internet goes down in my restaurant?

Accepted Answer

Digital menus work on customers mobile data, so they'll still function even if your restaurant WiFi is down. Our menus are optimized for fast loading and work on any device. We also recommend keeping 2-3 printed backup menus for extreme situations. The system is designed for reliability with high uptime guarantees.

Question 20

Do you provide training for my staff?

Accepted Answer

Yes! We provide a detailed support page where everything is explained in the smallest detail. Our step-by-step guides cover every feature so your staff can quickly learn how to manage menus, QR codes, and customer needs. And if you can’t find the answer there, our team is always here to help you.

Question 21

What if I need help or have technical problems?

Accepted Answer

Our support team is available to help with any issues you encounter. We provide assistance through multiple channels and work to resolve problems quickly. The system is built to be reliable and user-friendly, but we're always here when you need us.

Question 22

Is my data secure with Nameless Menu?

Accepted Answer

Yes, security is our top priority. We use industry-standard encryption and safety practices to protect your restaurant’s information and your customers data. Everything is stored securely and always available when you need it.

Question 23

How do currency and international features work?

Accepted Answer

Our system supports multiple currencies and international features. You can set pricing in your local currency, and the system handles currency display appropriately. Combined with our multilingual support, this makes the platform suitable for restaurants serving international customers or operating in different countries.

Everything Restaurant Owners Ask Us